Shopping Policy:

• Express & Insured Shipping

  We offer express and insured shipping on all orders. Please allow 1-3 business days for processing before your order ships.

  Shipping Costs:

  •Europe: €4.99

  •USA: €6.99

  •Free Shipping: Available for all orders over €70 worldwide.

  There are no additional customs duties on all orders.

  Estimated Delivery Times:

  •Europe & UK: 5-10 business days

  •USA: 5-12 business days

  Delivery times may vary depending on the product and destination.

Return Policy:

We want you to be fully satisfied with your purchase. If for any reason you’re not happy, you can return your item(s) within 28 days of receipt for a refund or exchange, subject to the following conditions:

Conditions for Returns:

• Items must be returned in their original condition, unused, and with all original packaging and tags intact.
• Personalized or custom-made items are non-refundable unless defective.
• Proof of purchase (receipt or order confirmation) is required for all returns.

How to Return:

• Before returning, please email our customer service team at contact@coraterra.com with your order number and reason for return.
• Securely package the item(s) and include your order confirmation or packing slip
• Send the package to the return address provided by our team. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

We’re committed to your satisfaction. That’s why we offer a 28-day money-back guarantee—if you’re not happy, neither are we. Plus, our dedicated customer service team is here to help with any questions or concerns. Shop with confidence